Entity management technology: An untapped operational advantage

Entity management technology may just be the “silver bullet” your C-suite is looking for. And with this guide, your team will be equipped to: Overcome the three most common challenges of entity management Identify best practices for meeting entity management requirements head-on Use robust technologies to help your organization gain a strategic advantage

How Governance Technology Can Improve Your Board’s Performance

To be truly impactful, today’s boards must understand that transparency and accountability are just as important to investors and shareholders as the need to keep pace with new opportunities, new security threats, and new global and economic developments. With the increased focus on reporting requirements for governance, risk and compliance (GRC) protocols, as well as

Mastering email in a modern contact centre

HOW TO BUILD A MORE ROBUST EMAIL STRATEGY: Pinpoint which use cases make the most successful email interactions Use agentless notifications set to activate through “if-then” criteria Prioritise emails like warranty expiration notices over promotional campaigns Email has evolved over the years. Even if it’s already part of your contact centre strategy for customer experience

#1 Hybrid Cloud Backup Guide

Regardless of what the cloud looks like for your organization, Veeam® Platform delivers the #1 hybrid cloud backup solution that allows you to own your data on any cloud. Read this guide to learn about a cloud solution that offers: Broad, native support for any environment Centralized management to eliminate point products Cloud mobility and

Cyber Security Report 2023

The Cyber Security Report (formerly Cyber Threat Report) is an annual analysis of the current cyber threat landscape based on real-world data collected and studied by Hornetsecurity’s dedicated Security Lab team. Hornetsecurity processes more than two billion emails every month. By analyzing the threats identified in these communications, combined with a detailed knowledge of the

Il futuro della fidelizzazione dei clienti

Con il passaggio a un’economia di buy-from-home (acquisti da casa), il ruolo del contact center va oltre il semplice supporto inbound e outbound; oggigiorno il focus principale è costruire e mantenere relazioni più proficue con i clienti. Considerato questo cambiamento, non stupisce che il 91% dei professionisti della CX afferma che il loro contact center

Database su infrastruttura iperconvergente: Top 20 risposte chiave

Sappiamo tutti che i dati sono la risorsa più preziosa per qualsiasi organizzazione. Com’è possibile allora che i dispositivi su cui risiedono siano antiquati e superati? Esistono tre opzioni per eseguire i carichi di lavoro di database: infrastruttura iperconvergente, infrastruttura tradizionale e cloud. Ciascuna di queste piattaforme offre specifici vantaggi e criticità e risponde a

5 motivi per eseguire il tuo database su Nutanix

Le aziende archiviano quasi tutti i dati che raccolgono, quindi non sorprende che al loro interno questi dati abbiano raggiunto quantità che potremmo definire ‘esplosive’. Il 90% dei dati globali del 2016 era stato raccolto nei due anni precedenti – e il volume raddoppia ogni due anni. Di conseguenza IDC prevede che il mondo genererà

Practical guide to Modern Workforce Engagement.

Focus on your employees’ needs and they’ll contribute to your success. Workforce engagement uses artificial intelligence (AI)-powered tools and processes to simplify performance and quality management — and flexible forecasting and scheduling. When employees feel valued, supported and engaged, you have a direct path to improve customer satisfaction. Read this guide for more information.