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Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024

Forrester evaluated the seven most significant social suites based on two categories: current offering and strategy.  The Forrester report states, “Sprinklr has expanded beyond social media into multiple customer communication channels, and its visionary bet on AI equips marketers with a future-focused social suite.”  Get the full report to see how we stack up among

Self-Sovereign & Digital Identity

On 29/02/2024 it was approved the Proposal for a Regulation of the European Parliament and of the Council establishing a framework for a European digital identity, known as eIDAS2. This EU regulation will oblige private and public sector companies to enable the use of a digital wallet across the European Union to authenticate the identity

Accelerate your cloud

Businesses everywhere are grappling with change, led by evolving customer expectations and shifting market conditions. To help overcome these challenges, organizations need to develop and deploy new applications with speed and efficiency. In partnership since 2008, Red Hat and Amazon Web Services (AWS) provide businesses with the tools and resources they need to make innovation

The automated enterprise

The pace and scale of modern business innovation is increasing. Many industries are experiencing widespread disruption. Digitally connected customers demand more at a faster pace. New competition comes from outside of traditional market segments. These trends place competitive pressures on businesses.

Choose the right automation platform for Microsoft Azure

Red Hat Ansible Automation Platform on Microsoft Azure, a managed application, helps IT organizations quickly automate and scale in a cloud environment, with the flexibility to deliver any application, anywhere, without additional overhead or complexity. Enterprises using Microsoft Azure can now use those same powerful features with Red Hat Ansible Automation Platform on Azure with

Bring instant automation to Microsoft Azure

Moving to a cloud environment brings numerous advantages for organizations. One advantage is reducing the IT and infrastructure expenses needed to run and maintain hardware and software. Moving to a cloud environment also introduces opportunities to streamline business processes that can potentially save costs and time across the organization. But these moves also present new

Automate your hybrid cloud at scale

IT automation can help you maximize the value of your cloud investments to support digital initiatives and innovation. Accordingly, 80% of business executives say adopting IT automation is “extremely important” or “very important” to the future success of their organization. Cloud automation—applying IT automation to cloud technologies—can help you overcome the operational challenges associated with

Contact Center aus der Cloud

Wie Sie die neuen Freiheiten der Kommunikation nutzen Kommunikation wird vielfältiger und kundenorientierter. Entsprechend müssen Contact Center über alle Kanäle schnell erreichbar sein – auch bei flexiblen Arbeitsmodellen, wie sie derzeit im Trend liegen. Nutzt ein Unternehmen ein Contact Center aus der Cloud, lässt sich das gut unter einen Hut bringen. Zudem können damit selbst