Passwordless takes the guesswork out of secure, frictionless authentication — an increasingly urgent priority as customer experience moves online. Seamless authentication cultivates customer trust and can improve conversion rates, since a user frustrated by a clunky login or checkout process is likely to abandon their shopping cart without making a purchase. In this paper, we’ll
There are numerous threats targeting identity systems. Are you familiar with them all? In the first four months of 2021 alone, Auth0 observed more than 87,000 attempts to brute force multifactor authentication. For the inaugural State of Secure Identity report, Auth0 shares insights from our own trends and analysis to help define the space, clarify
Traditionally, consumers have been loyal only to a small number of companies that they know and trust. Their relationships with those companies could also be counted on to be stable. The pandemic has upended this stability by introducing new considerations for consumers when engaging with companies. These changes present both opportunities and risks for companies
Il 57% dei leader della sicurezza ritiene che subirà un attacco ransomware entro il prossimo anno, con l’83% preoccupato per i danni alla reputazione aziendale in caso di attacco.* Il ransomware non è una nuova minaccia, ma le tattiche utilizzate dagli aggressori si sono evolute. Scarica questa guida per scoprire: Come si sono evoluti e
The State of Customer Experience is an ongoing series of consumer and business research related to customer experience (CX). This is the second global survey, executed in April and May 2021 on behalf of Genesys by an independent research firm. It includes insights from 2,629 consumers and 690 CX executives across multiple industries drawn from
The COVID-19 pandemic profoundly changed the ways in which people live, work and interact with friends, colleagues and businesses. In this new global report, Genesys surveyed over 11,000 consumers across the US, Latin America, Europe and Asia-Pacific to understand how the pandemic affected people’s health, happiness, and social and professional interactions — and how businesses
The start of 2022 marks two years since the COVID-19 pandemic began. And now it’s clear: The global pandemic has permanently changed the way we live, work and do business. Customer experience (CX) leaders are prioritising solutions that give organisations the agility needed for swift, sustainable differentiation — no matter what changes the future holds.
Gartner Critical Capabilities: Security Service Edge (SSE) 16 February 2022, John Watts, Charlie Winkless, Aaron McQuaid, Craig Lawson The Gartner document is available upon request from Lookout, Inc. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest
Gartner Magic Quadrant: Security Service Edge (SSE) 2022, John Watts, Charlie Winkless, Aaron McQuaid, Craig Lawson The Gartner document is available upon request from Lookout, Inc. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or
The rapid move to the cloud has provided healthcare organizations the ability to continue services during the global pandemic but has also brought about new attack vectors. Due to the sensitive nature of the data, whether it be patient medical records or intellectual property on new drug development, healthcare organizations are prime targets for ransomware