Forrester evaluated the seven most significant social suites based on two categories: current offering and strategy. The Forrester report states, “Sprinklr has expanded beyond social media into multiple customer communication channels, and its visionary bet on AI equips marketers with a future-focused social suite.” Get the full report to see how we stack up among
Embedding a cooperative philosophy within the development process with our new whitepaper.
As organizations transition from monolithic applications to microservices, development teams need the right tools to stay productive. Read the eBook from AWS to learn three tips to help your developers build scalable, secure, and performant web and mobile applications: – Utilize modern purpose-built tools and frameworks – Simplify access to distributed data sources – Operate
For organizations that want to increase agility and build more reliable, scalable applications, event-driven architectures (EDAs) are an effective approach to building complex applications with less risk. Read the guide to learn: – Common patterns and use cases – Key considerations for design – Best practices for making architectural choices
The COVID-19 pandemic profoundly changed the ways in which people live, work and interact with friends, colleagues and businesses. In this new global report, Genesys surveyed over 11,000 consumers across the US, Latin America, Europe and Asia-Pacific to understand how the pandemic affected people’s health, happiness, and social and professional interactions — and how businesses
The start of 2022 marks two years since the COVID-19 pandemic began. And now it’s clear: The global pandemic has permanently changed the way we live, work and do business. Customer experience (CX) leaders are prioritising solutions that give organisations the agility needed for swift, sustainable differentiation — no matter what changes the future holds.
Gartner Critical Capabilities: Security Service Edge (SSE) 16 February 2022, John Watts, Charlie Winkless, Aaron McQuaid, Craig Lawson The Gartner document is available upon request from Lookout, Inc. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest
Gartner Magic Quadrant: Security Service Edge (SSE) 2022, John Watts, Charlie Winkless, Aaron McQuaid, Craig Lawson The Gartner document is available upon request from Lookout, Inc. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or