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Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024

Forrester evaluated the seven most significant social suites based on two categories: current offering and strategy.  The Forrester report states, “Sprinklr has expanded beyond social media into multiple customer communication channels, and its visionary bet on AI equips marketers with a future-focused social suite.”  Get the full report to see how we stack up among

EU-US Data Privacy Framework: resource kit

On July 10, 2023, the European Commission adopted its adequacy decision for the EU-US Data Privacy Framework. It came after 18 months of negotiations following the invalidation of its predecessor, the EU-US Privacy Shield.  The EU-US DPF restores an important mechanism for the cross-border transfer of personal data and introduces limitations on US surveillance agencies’

EU-US Data Privacy Framework: Your questions answered

The European Commission’s adequacy decision for the EU-US Data Privacy Framework is the latest chapter in the story of trans-Atlantic data transfers. While the adoption of such a decision has been long anticipated, its arrival has thrown up several questions about applicability, certification, impact, and other poignant topics related to the framework. These are your