The 2023 State of Operational Technology and Cybersecurity Report finds that organizations are making cybersecurity for OT environments a priority. This is an important and necessary trend because 75% of the surveyed organizations have had to deal with at least one cyberattack in the last 12 months. The survey data suggests that OT cybersecurity is
In 2022, more than 25,000 CVEs were reported, a 25% increase over 2021. New cybersecurity mandates and stricter supply chain security policies are direct responses to the increasing threat landscape for critical infrastructure systems. Software developers building and deploying Linux platforms for intelligent edge devices and systems are feeling the impact. A stronger security posture
Embedding a cooperative philosophy within the development process with our new whitepaper.
The State of Customer Experience is an ongoing series of consumer and business research related to customer experience (CX). This is the second global survey, executed in April and May 2021 on behalf of Genesys by an independent research firm. It includes insights from 2,629 consumers and 690 CX executives across multiple industries drawn from
The COVID-19 pandemic profoundly changed the ways in which people live, work and interact with friends, colleagues and businesses. In this new global report, Genesys surveyed over 11,000 consumers across the US, Latin America, Europe and Asia-Pacific to understand how the pandemic affected people’s health, happiness, and social and professional interactions — and how businesses
The start of 2022 marks two years since the COVID-19 pandemic began. And now it’s clear: The global pandemic has permanently changed the way we live, work and do business. Customer experience (CX) leaders are prioritising solutions that give organisations the agility needed for swift, sustainable differentiation — no matter what changes the future holds.
Gartner Critical Capabilities: Security Service Edge (SSE) 16 February 2022, John Watts, Charlie Winkless, Aaron McQuaid, Craig Lawson The Gartner document is available upon request from Lookout, Inc. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest
Gartner Magic Quadrant: Security Service Edge (SSE) 2022, John Watts, Charlie Winkless, Aaron McQuaid, Craig Lawson The Gartner document is available upon request from Lookout, Inc. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or
The rapid move to the cloud has provided healthcare organizations the ability to continue services during the global pandemic but has also brought about new attack vectors. Due to the sensitive nature of the data, whether it be patient medical records or intellectual property on new drug development, healthcare organizations are prime targets for ransomware
This Whitepaper explores the changes in consumers’ channel preferences and satisfaction, the devices they’re using to interact with businesses, trends in personalization and how consumers are using social media to advocate for the companies that provide excellent service.